Delivery Information

UK Delivery

All orders placed before 1pm (Monday-Friday) will be dispatched the same day, subject to stock availability.
The carriers we use for dispatch are Royal Mail and FedEx.
All orders over £100 are shipped free of charge via Royal Mail Tracked.

Delivery Times

Delivery Service Delivery Times
Royal Mail Tracked 1-3 working days
Royal Mail Special delivery Pre 1pm next working day
FedEx 1-2 working days

 

 

 

Orders placed with UK Next Working Day delivery on Friday will be delivered on the next working day. Once your order has been dispatched from our warehouse you will receive a confirmation email to let you know it is on the way.

RoadHawk reserve the right to amend orders placed with incorrect delivery options without notice. RoadHawk do not accept responsibility for items being delayed through customs/security checks or adverse weather conditions. There are no refunds on shipping costs unless RoadHawk are responsible for the error.

International Delivery

For international orders, the couriers we use are Royal Mail and FedEx.

Delivery Service Delivery Times
Royal Mail 5-15 working days
FedEx (Europe) 1-5 working days
FedEx (Rest of the World) 3-10 working days

 

 

 

Royal Mail deliveries are made locally by your national postal service. Where possible we will give you a choice of options and unless specified we will choose the most appropriate option depending on the weight or value of your order.

In some countries FedEx will send you an email to let you know the time slot in which your package will be delivered. If you are unavailable during this time slot you can reply to the email to arrange an alternative delivery date.

The options and cost of shipping for your order will be calculated automatically at the checkout.

Once your order has been dispatched from our warehouse you will receive a confirmation email to let you know it is on the way.

Import Tax: Please be advised that for countries outside the EU, as well as the Canary Islands, there may be customs and VAT charges that the customer will be expected to pay. RoadHawk are not liable for these payments.

If these local import/custom charges are refused or not paid by the customer, then the item could be returned to RoadHawk or possibly destroyed if too expensive to return.

Please note: If your order is not returned to us in these circumstances, we may not be able to refund you for your order. We would not be able to refund any original postage costs paid and can only refund for the returned product/s minus any costs incurred in returning them to RoadHawk.