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RoadHawk Vision Dash Cam

RoadHawk Vision Dash Cam - Support Portal

  1. Where can I download the software for the RoadHawk Vision?

    You can download the latest version of the software for the RoadHawk Vision from the Apple App Store (IOS devices) or Google Play Store (Android devices)

  2. Where can I download the user manual for the RoadHawk Vision?

    You can download a copy of the RoadHawk Vision User Manual here.

  3. Where can I download the setup guide for the RoadHawk Vision?

    You can download a copy of the RoadHawk Vision Setup Guide here.

  4. How do I install the RoadHawk Vision?


    1: Choose camera location, use the fitting guide in the manual for help.
    2: Clean the screen with some glass cleaner and allow drying time.
    3: If possible warm the adhesive pad in your hand, remove adhesive backing from the camera mount and place firmly on the screen, without the camera on.
    4: Leave the mount to bond. Recommended bond time is 12 hours.
    5: Use the adhesive cable clips to route the power cable neatly around the screen.
    6: Attach the camera to the mount and face it forwards. 
    7: Plug the power cable in to the camera. 
    8: Plug in the cigarette lighter plug.

    Aligning the camera:

    The RoadHawk camera is fitted with a very wide angled lens. This is to capture as much as what is happening in front of you as possible.
    Car Use: Keep the camera as level as possible.
    Lorry & Coaches: Tilt downward a little.
    Some vehicles have “always on” accessory sockets. We recommend unplugging the camera from these sockets when not in use.

    Never remove the SD card from the camera whilst it is powered on. Always remove the power supply from the camera and wait for the camera to chime to let you know it is safe to remove the SD card.

    Hardwire kit
    We recommend that you have the camera hard wired by an approved auto electrician; you can find your nearest one by using our approved fitter’s link at the bottom of the page.
    If self-fitting, use the RoadHawk hard wiring kit suitable for you camera (never modify the accessory socket power supply as this will invalidate your warranty). Please refer to your Vehicles wiring diagram, (We cannot offer advice on how to wire the kit)

    Black - Negative
    Red - Switched live supply, not permanent live.

  5. The Wi-Fi facility is not working on my RoadHawk Vision Dash Cam

    The Wi-Fi will not operate if the camera is connected to your PC USB. This is due to the active data lines in the USB connection. To resolve this please power the camera from your vehicle accessory socket with the power cable supplied, or via one of our hardwire kits. If testing indoors, away from the vehicle, we recommend using a mains charger USB as this will not have active data lines and the camera will behave correctly the same as being in use in the vehicle.

  6. What's the latest Firmware update for the RoadHawk Vision Dash Cam